How to Fix the "Sending..." Issue in the Contact Us Page on Blogger
Introduction
Picture this: a potential customer or reader wants to reach out via your Blogger site's contact form, but all they see is the dreaded "Sending..." message that never resolves. Frustrating, right? This guide will walk you through fixing this issue step-by-step so you don’t lose those valuable connections.
Understanding the Problem
What does the "Sending..." issue mean?
When a visitor submits a message through your contact form and sees "Sending..." indefinitely, it means the form isn’t delivering the message. This could be due to a range of reasons, from configuration errors to browser compatibility problems.
Common causes
- Faulty email configuration.
- Outdated Blogger themes.
- Script conflicts.
- Poor internet connection on the user’s end.
Preliminary Steps
Checking your internet connection
Before diving into complex solutions, ensure your internet connection is stable. A weak connection can sometimes cause forms to freeze on submission.
Clearing your browser cache
Cached data might interfere with the functionality of your contact form. Clear your browser cache and refresh the page to see if that resolves the issue.
Analyzing the Contact Form Setup
Verifying the Blogger contact form gadget
Make sure the contact form gadget is correctly installed in your Blogger layout. Head to the Layout section and confirm it’s placed where you want it to appear.
Checking email configuration
Ensure the email address linked to your contact form is valid and active. Check for typos or errors in the email settings.
Inspecting HTML and JavaScript Code
How to locate the code for your contact form
Access your Blogger theme’s HTML by navigating to Theme > Edit HTML. Look for the <form> tag associated with your contact form.
Identifying and fixing errors in the code
Errors in JavaScript or missing tags can cause the "Sending..." issue. Carefully review the code and correct any mistakes.
Updating Your Blogger Theme
Why outdated themes cause issues
Older themes may not support the latest form functionalities. Switching to a modern, responsive theme can resolve many glitches.
Steps to update your theme
- Backup your current theme.
- Browse Blogger’s theme library for a new design.
- Apply the theme and recheck your contact form.
Configuring the Contact Form Correctly
Adding correct recipient email addresses
Double-check the email address specified for receiving form submissions. Mistakes here are a common cause of issues.
Ensuring email notifications work
Send a test message to verify that your form submissions reach your inbox.
Third-Party Contact Form Alternatives
Benefits of using third-party forms like Google Forms
Google Forms or services like Typeform are highly reliable and customizable, reducing the risk of errors.
Integrating third-party forms into Blogger
Generate an embed code from your chosen tool and paste it into your Blogger page’s HTML editor.
Testing Your Contact Form
Methods to test the form functionality
Always test your form after making changes. Use different devices and browsers to ensure it’s functioning properly.
How to troubleshoot errors
Check the console log in your browser’s developer tools for errors during form submission.
Optimizing for Mobile Devices
Importance of mobile responsiveness
Many visitors access your site on their phones. A form that works on desktop but not mobile can cost you leads.
Fixing mobile display issues
Use Blogger’s mobile preview to spot and fix any issues with your form’s layout on smaller screens.
Browser Compatibility Issues
Ensuring your form works across all browsers
Some browsers handle HTML and JavaScript differently. Test your form on Chrome, Firefox, Safari, and Edge.
How to debug browser-specific problems
Use browser developer tools to debug compatibility issues.
Checking for Plugin or Script Conflicts
Identifying conflicting plugins or scripts
Sometimes, third-party widgets or scripts on your site can interfere with the form. Disable these temporarily to see if the issue resolves.
Disabling and re-enabling plugins
Turn off plugins one by one, testing your form after each to pinpoint the culprit.
Leveraging Google Support and Communities
Using Blogger Help Center
Google’s Blogger Help Center is a treasure trove of troubleshooting tips and official documentation.
Joining Blogger forums for support
Engage with the Blogger community to find solutions from experienced users.
Preventing Future Issues
Regular maintenance tips
Stay proactive by updating your theme and regularly testing your site’s features.
Backup strategies
Before making any changes, always backup your theme and site data.
Conclusion
Dealing with the "Sending..." issue might seem daunting, but with these steps, you’ll have your contact form working perfectly in no time. Don't let a technical glitch stand between you and your audience. Tackle the problem head-on and keep your site running smoothly!
FAQs
1. Why does the contact form on Blogger stop working?
Contact forms may stop working due to email misconfigurations, outdated themes, or conflicts with other scripts.
2. How can I test my Blogger contact form?
Submit test messages using different browsers and devices. Check your inbox for successful deliveries.
3. Can I use external tools for a Blogger contact form?
Yes, tools like Google Forms or Typeform are great alternatives and integrate seamlessly with Blogger.
4. Is it possible to fix the "Sending..." issue without coding knowledge?
Absolutely! Most fixes involve updating settings or switching to a third-party form, requiring no coding.
5. How often should I update my Blogger theme?
Update your theme whenever Blogger releases new templates or if you notice glitches in functionality.
Or instructions like "Click here to download"